Zoho People HRMS: Features, Uses, Benefits and Drawbacks

Managing the human resources of any company, large or small, is not an easy task. HR professionals require a system that will simplify their daily tasks, from tracking employee attendance and leave to managing records and performance. Zoho People is a popular HRMS.

Zoho People, a cloud-based software for HR developed by Zoho Corporation is an Indian software company. It was designed to streamline and automate HR processes for businesses in an efficient and smart way.

This article will describe the main features, benefits and drawbacks for using Zoho in India by 2025. This guide will assist business owners, HR managers and startups in deciding if this platform is right for them.

What is Zoho people?

Zoho People, part of the Zoho Suite is a collection that includes over 50 cloud-based apps. This online HR software allows you to manage your employees, track attendance, process leave requests and conduct performance reviews all from one platform.

It is used by Indian startup companies, SMEs and remote teams because of its affordability, flexibility and integration with other Zoho products.

Top features of Zoho People

Here are some of the features that make Zoho People stand out.

1. Employee Database Management

Zoho People enables HR teams to centralize all employee data in a single system. You can easily create custom fields to meet the needs of your business and update or access records as needed.

2. Attendance & time tracking

The software is compatible with:

• Online check-in/check-out
• Location-based restrictions and IP
• Mobile app punch-ins
• Integration of biometric devices

This is particularly helpful for Indian companies that have remote or hybrid teams.

3. Leave Management

You can define different types of leave (sick, casual, earned, etc.). Create approval workflows and allow employees to apply for leave online. The system automatically calculates the balance of leave.

4. Performance Management

Zoho People offers tools for:

• Set KRAs and goals
• 360-degree Reviews
• Schedule regular appraisals
• Track your performance.

This will ensure that there is continuous feedback within the organization.

5. Schedule & Shift Management

Zoho People is perfect for companies who need to plan their rosters in advance or run multiple shifts. Zoho People lets you assign shifts, track attendance, and set reminders.

6. Self-Service Portal

Employees may:

• Update personal details
• View attendance reports
• Request a leave of absence
• Check your salary slips (if you’re using Zoho Payroll).

The HR team will have less work to do.

7. Workflow Automation

Workflow rules and triggers can be used to automate HR processes such as onboarding, document submissions and approvals and exit formalities.

8. Mobile App

The Zoho People mobile app is available on Android and iOS. This allows employees and managers to work while on the move. This app is perfect for teams in the Indian gig-economy and those who work on the field.

9. Integrate with other Zoho apps

Zoho People seamlessly integrates with:

• Zoho Payroll is a payroll software for Indian compliance.
• Zoho CRM
• Zoho Books
• Zoho Projects

It’s a great choice if you use other Zoho products.

Benefits of Zoho People to Indian businesses

1. Affordable and Scalable

Zoho People has one of the most reasonable pricing plans for HRMSs in India. Basic plan prices start at Rs 72 per user/month. This is a budget-friendly option for small businesses and startups.

2. Simple to Install and Use

It is easy to use, with a clean and simple design. It is easy to learn for HR professionals who have limited technical knowledge.

3. Cloud-based Access

Zoho People is cloud-based, so you can access it from anywhere. It is perfect for Remote Teams which are common in India’s Tier-2 and 3 cities.

4. Automation saves time

The HR team can save up to several hours per week by automating workflows. Automated workflows can automate tasks like notifications, approvals and reporting.

5. Strong Documentation and Support

Zoho provides detailed tutorials, knowledge base, livechat, and even webinars for Indian users. Their support team responds quickly and is familiar with local business requirements.

6. Compliance Support for Zoho Payroll

While Zoho People does not offer a full-featured payroll system, it can be combined with ZohoPayroll which is compatible with Indian laws such as PF, ESI and TDS.

The Drawbacks of Zoho People HTML0

Zoho People is a great tool, but it has some limitations.

1. Payroll is not built-in

Zoho People does not include payroll management as a default. You will need to purchase Zoho Payroll or integrate third-party software.

2. Limit Deep Customization

Zoho People offers a limited amount of customization in the backend. Some large enterprises with complex HR policies might feel limited.

3. Learning Curve for Advanced Features

The basic features are easy to use, but some advanced features such as performance management and automation may require training or an initial effort.

4. It Can Be Difficult to Integrate with Non-Zoho Tool

Zoho people integrates seamlessly within the Zoho eco-system. If you use other tools (such as Tally, QuickBooks or SAP), integration issues may arise.

Who should use Zoho People?

Ideal for:

• Indian small and startup businesses
• The best HR tech-savvy teams
• Companies that are hybrid or remote
• Zoho app already used by many companies

Not Ideal for:

• Large companies with highly customized HR needs
• Business needing to provide deep payroll reports + statutory reporting from Day 1

Conclusion

Zoho People, a cloud-based HRMS platform in India that is especially suitable for small- and medium-sized companies, is a great option. It has a range of features, including employee management, leave tracking, and attendance.

It may not have a payroll module built in and it does not offer deep customizations. However, it has many benefits, including simplicity of use, automation and mobile access.

If you want to digitalise your HR department, can help.